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Urban Dealight Voucher FAQ

Orders must be picked up by the expiration date. All weekends for March (Fri-Sun) 2012 are completely booked. Last day to place a custom order is Friday, March 16, 2012.  
You are welcome to stop by our shop and pick from the assorted cupcakes that we have in stock.
No rain-checks if we are sold out.
We will apply the $30 voucher to your purchase. If you do not use the full dollar amount of the voucher, you will not receive any cash back.

How do I place an order?
Check out the Menu page and Build-A-Cake page to see all of our amazing flavors. 1-dozen standard cupcakes, 2-dozen mini cupcakes, or 1 - 5" cake; the Classic flavors (or one cake flavor and one frosting flavor) is fully covered by your voucher. Stuffed, Boozy, Vegan, and Gluten free flavors are an additional cost, as are larger sized cakes and any custom toppers/accents. Please visit our Options and Prices page for more information.

Once you've decided on a flavor, please contact Stuffed Cakes. Include your name, voucher #, email address and phone number along with your order. Due to the high volume of orders, we cannot guarantee your preferred date and will let you know if we're booked.

Can I get my order tomorrow?
The short answer is, "no." Stuffed Cakes makes small custom cakes and cupcakes which means every order is baked fresh for you! Our cakes and cupcakes take time and all custom accents are hand made.
Want cupcakes sooner? You are welcome to stop by our shop and pick from the assorted cupcakes that we have in stock. There are no rain-checks if we are sold out. We will apply the $30 voucher to your purchase. If you do not use the full dollar amount of the voucher, you will not receive any cash back. We do not have cakes available pre-baked in the shop.

Can I order a custom cake or cupcakes with my voucher?
Your $30 voucher can be applied to any size order - much like a $30 gift certificate. Please visit our Options and Prices page for information on pricing and customization. All of the wonderful hand-crafted toppers and accents you see on our cakes and cupcakes take a lot of time to create and are an extra cost. We're more than happy to work up an estimate for your dream cake or cupcakes.

Can I combine vouchers on an order?
No. Vouchers were available to new customers only and up to two were allowed to be purchased as gifts. Only one voucher is allowed per new customer. Only one voucher may be used per order. Orders for the gifted vouchers must be placed the person you gifted them to. You may not combine gifted vouchers with your order - they must be different orders. The $30 vouchers cannot be combined with any other voucher, coupon, promotion or sale.


Can I order a mix of cupcake flavors?
Standard size cupcakes are sold by 1-dozen per flavor and mini cupcakes are sold by 2-dozen per flavor. Every order is baked fresh for you. 


If you would prefer an assortment, you are welcome to stop by our shop and pick from the assorted cupcakes that we have in stock. There are no rain-checks if we are sold out. We will apply the $30 voucher to your purchase. If you do not use the full dollar amount of the voucher, you will not receive any cash back. We do not have cakes available pre-baked in the shop.

Where is your store? Do you deliver?
We are located in West Seattle at 9003 35th Ave SW, Seattle, WA 98126. We are open Tuesday-Friday from 10am-6pm and 10am-3pm on Saturdays. Sundays are By Appointment Only for order pick-ups. Please visit our Options and Prices page for delivery information.


Why is my invoice for the full amount?
Your voucher is treated as your method of payment. Once we receive the voucher, we deduct the $30 off of your invoice - much like a gift certificate. If you do not use the full dollar amount of the voucher, you will not receive any cash back.


If you have problems retrieving your PDF voucher, please login to your account on UrbanDealight, CBSLocal or TownHog and contact them for help - we do not have access to their ordering systems.


Can I cancel my order?
Every order is created just for you. Orders that are paid for with $30 vouchers cannot be canceled. If you do not pick-up your order or you choose to cancel the order, your voucher will still be marked as used because we still made the order for you. You can change your order date if it's at least a week in advance to your order date.



My voucher has expired, can I still use it?
Orders must be picked up by the expiration date on your voucher to receive the discounted price. If your voucher has expired, you will receive the
dollar amount that you paid for the voucher off your transaction. For example, if you paid $15 for a $30 voucher, than we will take $15 off your total bill. If you do not use the full dollar amount you paid, you will not receive any cash back.